Return and Refund Policy
Refund Policy
At SKYNFIRE TECHNOLOGIES OPC PRIVATE LIMITED, we are committed to delivering high-quality digital marketing and web services. We strive for client satisfaction, but due to the nature of our work, our refund policy is governed by the conditions outlined below.
1. No Refund Once Service Has Started
Once any digital marketing or web development service has commenced, no refund will be provided under any circumstances, regardless of the progress or completion status of the project.
By agreeing to start the service, you acknowledge and accept this no-refund policy.
2. Cancellation Before Service Begins
If you wish to cancel your order before the service has started, you may do so by contacting us at rahulguttula01@gmail.com or calling +91 7799333160.
In such cases, the refund amount (after applicable deductions, if any) will be processed and credited to your original payment method within 5–7 business days.
3. How to Request a Cancellation
To request a cancellation before service initiation:
Email us with your order or invoice details.
Clearly mention your request for cancellation and provide the reason.
Cancellations must be acknowledged and confirmed by our team to initiate the refund process.
4. Non-Refundable Services
The following services are strictly non-refundable:
SEO, Social Media Marketing, or any digital marketing package after it has started
Domain, Hosting, and SSL services once purchased
Custom design or development projects after initial work or resource allocation
Consulting or strategy sessions once conducted
5. Chargebacks and Disputes
Initiating a chargeback without prior communication will be considered a breach of our agreement and may result in legal action.
We encourage clients to contact us first to resolve any dissatisfaction before initiating a dispute with a payment provider.
6. Contact Us
If you have any questions about our refund policy, feel free to contact us:
📧 Email: rahulguttula01@gmail.com
📞 Phone: +91 7799333160
